How to Run Diagnostic Tests Using the Diagnostic Dashboard in Oracle Fusion
The Diagnostic Dashboard helps you identify
and resolve issues within your Oracle Cloud application. You can run, monitor,
and review diagnostic tests—all from a single interface.
Prerequisites
Before running diagnostic tests, ensure your user account is
associated with one of the following job roles:
- Application
Diagnostics Regular User (ORA_FND_DIAG_REGULAR_USER_JOB) – Can
run predefined tests
- Application
Diagnostics Advanced User (ORA_FND_DIAG_ADVANCED_USER_JOB) – Can
run tests and modify inputs
- Application
Diagnostics Administrator (ORA_FND_DIAG_ADMINISTRATOR_JOB) – Can
create, delete, and manage tests
Step-by-Step Instructions
Step 1: Open the Diagnostic Dashboard
Click your user image or name in the global header. From
the Settings and Actions menu, select Run Diagnostic
Tests.
Step 2: Search for Tests
Use the Search for Tests or Search
for Tags panes to find the diagnostic tests you want to run. You can
search by:
·
Test name
·
Keywords
·
Functional area (e.g.,
Procurement, Payables)
Step 3: Select Tests
From the search results:
- Select
the checkbox next to each desired test.
- Click Add
to Run.
The selected tests appear in
the Choose Tests to Run and Supply Inputs table. As per the
screenshot (Required Input Values Missing)
Step 4: Supply Required Inputs
In the Choose Tests to
Run and Supply Inputs table, check the Input Status column.
The table below explains common statuses and required actions:
Step 5: Run the Test
- Click OK to
confirm your inputs.
- Click Run to
execute the diagnostic test.
Step 6: Monitor Completion
Wait for the test status to
change to Completed. You will see a confirmation message
Step 7: Generate and Review
the Report
- Click
the Report icon (document symbol) next to the completed
test.
- The
system generates a detailed report.
- Click
the report link to open the full results.
Report is generated
You can then click the link
This will open detailed report.
The report opens as a long page with complete details of
your configuration—for example, Procurement Business Unit setup and settings.
Step 8: Save or Share the Report
You can now:
- Save the
full report for internal analysis
- Submit the
report directly to Oracle Support for further investigation
Conclusion
Running a diagnostic test is straightforward. Once complete,
you can analyse the report for potential problems or attach it to an Oracle
Support service request.
This example focused on Procurement setup and
configuration. You can run similar diagnostic tests for:
- Specific
purchase orders (POs)
- Invoices
- Payments
- General
Ledger (GL) accounts
Additional Resources
- Oracle Documentation: Run Diagnostic Tests
- Oracle
Support Note: How to Use Diagnostic Dashboard for Troubleshooting